Latest review first
Fazolis - Unsatisfactory food
my family and I went for dinner, we ordered combination platter it was served to us cold.
Company wrote 0 private or public responses to the review from Nov 22.
Here's what we were looking forward to all week; namely hanging out with our 23-month-old grandson today, and picking up some meatballs for him at Fazoli's on Richmond Road. He lives about three blocks away. I ordered a spaghetti and meatballs for me, a spaghetti and...Read more
Company wrote 0 private or public responses to the review from Oct 27.
Management is crap. The manager on duty lied about something I had said over the phone and now I'm not allowed to go back to that location. I called and asked a question and who that main manager of that location was. The manager named Brant said I threatened him and...Read more
Company wrote 0 private or public responses to the review from Sep 30.
Our family drove 30 minutes to eat at the Bloomington/Normal Il Fazolis facility. After ordering our food we filled our drinks and sat down with our order number sitting at the end of the table. While we sat patiently, watching a few customers come and go, we asked for...Read more
Company wrote 0 public responses to the review from Sep 25.
please keep this on your menu i have had it twice and it is really really good would be a great kids meal also awesome love this please keep on your menu I am NOT a pasta person so not real big on Fazolis everytime I found something i like you do away with it so asking...Read more
Company wrote 0 private or public responses to the review from Jul 10.
- Panko crusted mac and cheese
I didn't like
- That you my not keep the mac and cheese
I spent $35 I didn't get the food I ordered what I did get was cold there wasn't hardly any sauce or meat in the pasta breadsticks were hard and cold they were extremely slow and rude I got home and called them they wouldn't make it right said there was nothing they...Read more
Company wrote 0 private or public responses to the review from Jul 08.
My boyfriend and I we were very looking forward to coming into your store tonight. In fact we drove 15 minutes to get there when we have several amazing sit down Italian restaurants around us that are beyond high quality. We were just craving your breadsticks. Let me...Read more
Company wrote 0 public responses to the review from Jul 07.
Fazolis - Wait time in dining room
Placed order at 7:24 waited till 7:55 was told they were busy with drive thru and dining room i said i have never had to wait this long asked for refund there were several customers upset. No one came around explaining situation. The menu was changed recently you raised the prices but your service is very poor. I did get a refund of $21 imagine how much business was lost in 1 night
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Jul 05.
I ordered theUltimate Fettuchini and was waiting at my table for it to be brought out. My server was an obvious trainee, and another staff member was working with him. She was pulling trash cans from the dining room receptacles and told the trainee to go get a...Read more
Company wrote 0 private or public responses to the review from Jun 21.
I didn't like
- Lack of hand washing
Fazolis - Poor quality food
If you want spaghetti sauce on your spaghetti, go somewhere else. I am not joking...the spaghetti was barely coated in sauce, could not eat it.
Company wrote 0 private or public responses to the review from May 13.
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