filters
State:
Show
City:
Show
Product:
Show
Show

Fazolis - Unsatisfactory food

my family and I went for dinner, we ordered combination platter it was served to us cold. Sad
Company wrote 0 private or public responses to the review from Nov 22.
1.3
Details
Cleanliness
Diversity of Products or Services
Quality of Food
#1405633
Reply to reviews
Here's what we were looking forward to all week; namely hanging out with our 23-month-old grandson today, and picking up some meatballs for him at Fazoli's on Richmond Road. He lives about three blocks away. I ordered a spaghetti and meatballs for me, a spaghetti and...
Read more
Company wrote 0 private or public responses to the review from Oct 27.
2.1
#1389975
Reply to reviews
Management is crap. The manager on duty lied about something I had said over the phone and now I'm not allowed to go back to that location. I called and asked a question and who that main manager of that location was. The manager named Brant said I threatened him and...
Read more
Company wrote 0 private or public responses to the review from Sep 30.
1.0
#1369889
Reply to reviews
Fazolis - HORRIBLE SERVICE AND UNHEATHY ENVIRONMENT
Our family drove 30 minutes to eat at the Bloomington/Normal Il Fazolis facility. After ordering our food we filled our drinks and sat down with our order number sitting at the end of the table. While we sat patiently, watching a few customers come and go, we asked for...
Read more
Company wrote 0 public responses to the review from Sep 25.
#1365142
Reply to reviews
please keep this on your menu i have had it twice and it is really really good would be a great kids meal also awesome love this please keep on your menu I am NOT a pasta person so not real big on Fazolis everytime I found something i like you do away with it so asking...
Read more
Company wrote 0 private or public responses to the review from Jul 10.
3.9
I liked
  • Panko crusted mac and cheese
I didn't like
  • That you my not keep the mac and cheese
#1299993
Reply to reviews
I spent $35 I didn't get the food I ordered what I did get was cold there wasn't hardly any sauce or meat in the pasta breadsticks were hard and cold they were extremely slow and rude I got home and called them they wouldn't make it right said there was nothing they...
Read more
Company wrote 0 private or public responses to the review from Jul 08.
2.9
#1298454
Reply to reviews
Fazolis - Worst manager 6345 quivera Shawnee ks
My boyfriend and I we were very looking forward to coming into your store tonight. In fact we drove 15 minutes to get there when we have several amazing sit down Italian restaurants around us that are beyond high quality. We were just craving your breadsticks. Let me...
Read more
Company wrote 0 public responses to the review from Jul 07.
1.3
#1298122
Reply to reviews
Show

Fazolis - Wait time in dining room

Placed order at 7:24 waited till 7:55 was told they were busy with drive thru and dining room i said i have never had to wait this long asked for refund there were several customers upset. No one came around explaining situation. The menu was changed recently you raised the prices but your service is very poor. I did get a refund of $21 imagine how much business was lost in 1 night
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Jul 05.
2.0
Details
Location
Price Affordability
Product or Service Quality
Staff
#1296534
Reply to reviews
I ordered theUltimate Fettuchini and was waiting at my table for it to be brought out. My server was an obvious trainee, and another staff member was working with him. She was pulling trash cans from the dining room receptacles and told the trainee to go get a...
Read more
Company wrote 0 private or public responses to the review from Jun 21.
I didn't like
  • Lack of hand washing
#1285165
Reply to reviews
Show

Fazolis - Poor quality food

If you want spaghetti sauce on your spaghetti, go somewhere else. I am not joking...the spaghetti was barely coated in sauce, could not eat it.
Company wrote 0 private or public responses to the review from May 13.
2.0
Details
Cleanliness
Customer service
Discounts and Special Offers
Diversity of Products or Services
Location
Price Affordability
Product or Service Quality
Quality of Food
Staff
Value for money
Website
#1254871
Reply to reviews