Unclaimed
Fazolis Reviews
3.8K
CLAIMED LOSSES
269
TOTAL REVIEWS
10.8K
PAGE VIEWS
6
ISSUES RESOLVED
Fazolis Reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerThe company is withholding product that I've paid for
Dear Sir/Madam, I would like to bring to your attention an issue that I have encountered at your Fazoli's store. I have spoken with several employees, including the store manager and the district manager, Missy, regarding a situation where I paid for my meal in cash...
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ID
Location
Wichita, Kansas
Pros
- Food is decent
Cons
- Food comes out cold
- Customer service is on existent
Loss
$28
Preferred solution
Full refund
Accident in restaurant
Love the food. My finger was smashed in a chair because the cushion was loose. I told the manager and he was just rude and uncaring.
User's recommendation: Stay away from chairs in Fazoli’s. I don’t think it was fixed.
ID
Location
Mexico, Missouri
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerAccident in restaurant
Smashed finger. I got up to get a refill of tea. When I got back to my seat I was pulling it in and sat down as I pulled the seat in. My left ring finger had slipped under the cushion of the chair because the cushion needs to be screwed back on. My finger layed between...
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ID
Location
Columbia, Missouri
Pros
- Great food
Cons
- Rude and uncaring manager
Preferred solution
Full refund
New Reviewer
Complaint
Tried to place a catering order and was hung up on four times because I wanted to do it over the phone. I spent $186 at your restaurant only because I talked to a manager. Kids working nowadays need to quit being lazy and do their job! Respect goes a long way!
ID
New Reviewer
Complaint
Tried to place a catering order and was hung up on 4 times because I didnt want to order online. I just spent $186 at your restaurant only because I asked for a manager. Kids working now days need to quit being lazy and do their job! Respect goes a long way!
User's recommendation: Ask for a manager.
ID
Location
Perry, Indiana
Preferred solution
Apology
New Reviewer
Online ordering issue
My bank was charged for my online order but website said that my card declined. Now I can't get a hold of anyone to get a refund. Don't use the online order form.
User's recommendation: Don't order online.
ID
Location
Huntington, West Virginia
New Reviewer