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I ordered theUltimate Fettuchini and was waiting at my table for it to be brought out. My server was an obvious trainee, and another staff member was working with him. She was pulling trash cans from the dining room receptacles and told the trainee to go get a...
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I didn't like
  • Lack of hand washing
#1285165
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Fazolis - Poor quality food

If you want spaghetti sauce on your spaghetti, go somewhere else. I am not joking...the spaghetti was barely coated in sauce, could not eat it.
2.0
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Customer service
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Diversity of Products or Services
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Price Affordability
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Value for money
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#1254871
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Fazolis - Terrible service and entire staff rude
Ordered online and noticed immediately there was a wrong pick up time, so called right away and explained time was wrong and they said no problem and changed it, they said. Went to pick up food and they hadn't even started preparing it yet. Seemed like an hour wait and...
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2.2
I liked
  • Breadsticks
I didn't like
  • Rude workers
#1250573
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First of all let me say the service and the food at the Elkhart Fazoli's was great. The problem was the temperature of the facility was way to cold for the customers. According to the servers the temp is set at 69 deg. Almost all of the the customers had to wear their...
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1.0
#1226541
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Fazolis - Very bad

We waited 45 minutes Food not great Personnels not very friendly Don t go
#1222529
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Today 3/26/2018. Store #1629. Their fettuccine is always served slightly warm. The temperature a toddler could eat it. I ate it because I was on my lunch hour. When we were asked if everything was good, I just asked why they do not serve it HOT.She said they could fix...
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3.8
I liked
  • It is just ok
I didn't like
  • Cold food
#1219422
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I have a complaint with the Clarksville, IN restaurant. I arrived shortly after the opening time, one of their first Patrons. Looking at floors and tables I notice that they were not cleaned at closing, the night before. With food particles and napkins on floor, and...
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#1207556
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Fazolis - Messed up marketing

You try to get people to join your coupon club and then make it very challenging.... Joined tried to redeem coupon for free baked pasta. Got to window... Too many questions... Showed phone twice... Minutes later manager needed to see phone again... Way to complicated and took way to long.... Thanked manager and left without order. Manager friendly. Process cost customer.
1.6
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Customer service
Discounts and Special Offers
Product or Service Quality
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Website
Moraine, Ohio
#1197720
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My family and I eat at Fazoli's a couple times a month here in Jackson Michigan. We love the food and we enjoy the family night, but the last couple of times that we ordered out from there we have had a horrible service. We recently brought our meal home to find out...
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2.3
#1196318
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THE LAST TIME I went to fazolis, the staff was rude, in attentive and seemed more interested in their phones and each other than the shape of the dining room or the customers and the nite mgr, a large man was just as bad as the rest of the employees. the floor was...
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#1181723
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