Fazolis Phone Numbers and Emails

Customer Service:

  • (859) 825-6200

Business Customer Service:

  • (325) 692-3804
    Abilene, Texas, USA
  • (618) 465-4731
    Alton, Illinois, USA
  • (515) 232-6009
    Ames, Iowa, USA
  • (765) 622-9163
    Anderson, Indiana, USA
  • (920) 993-1370
    Appleton, Wisconsin, USA
  • (606) 324-9908
    Ashland, Kentucky, USA
  • (678) 691-9210
    Atlanta, Georgia, USA
  • (937) 593-5503
    Bellefontaine, Ohio, USA
  • (402) 293-8044
    Bellevue, Nebraska, USA
  • (423) 499-5155
    Chattanooga, Tennessee, USA
  • (757) 548-0441
    Chesapeake, Virginia, USA
  • (909) 364-2444
    Chino Hills, California, USA
  • (803) 781-3149
    Columbia, South Carolina, USA
  • (334) 446-4239
    Dothan, Alabama, USA
  • (910) 860-3636
    Fayetteville, North Carolina, USA
  • (304) 697-9908
    Huntington, West Virginia, USA
  • (517) 796-1974
    Jackson, Michigan, USA
  • (870) 275-6242
    Jonesboro, Arkansas, USA
  • (405) 755-0405
    Oklahoma City, Oklahoma, USA
  • (913) 393-1987
    Olathe, Kansas, USA
  • (507) 286-8763
    Rochester, Minnesota, USA
  • (662) 536-2426
    Southaven, Mississippi, USA
  • (503) 902-4220
    Woodburn, Oregon, USA

Fazolis Emails:

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Customer Service
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Fazolis Contact Information

Fazolis Website:

Fazolis Online Chat:

Corporate Office Address:

Fazoli's System Management, LLC
2470 Palumbo Drive,
Lexington, Kentucky 40509
United States

Fax:

(859) 268-2263
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Fazolis Rating Based on 135 Reviews

Rating details

2.5
more details
Customer service
Product or Service Quality
Quality of Food
Cleanliness

Rating stats

Rating trend

Summary of Fazolis Customer Service Calls

464 TOTAL
CALLS
01:19 AVG CALL
DURATION
3% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Fazolis Customer Service?

Staff Question:

  • “Order completely messed up never contacted me as well as the store is very unprofessional”
  • “Rude volgar, disrespectful. Talking about doggie style s&x while i a payong customer was trying to eat.”
  • “Poor service”

Employment Question:

  • “My paycheck”
  • “Haven't received two paychecks”
  • “My employment there”

Product/ Service Question:

  • “Bad food”
  • “Worker didn't wash her hands after eating and when told to wash them she cussed me out.”
  • “Food order missing items returned 3 times!”

Payments and Charges Question:

  • “Double charged”
  • “Complain over being over charged”
  • “Overcharged me”

Request for Information Question:

  • “To speak to someone about my visit”
  • “About my food order”
  • “I have a question about a product”

Refund Question:

  • “Never refunded”
  • “Refund”
  • “No refund poor customer service”

Shipping and Delivery Question:

  • “Did not get our pay today”
  • “Where is my w2s”
  • “Spent 30 dollars and didn't receive half the food I ordered”

Account Question:

  • “I don't know my ultipro login”
  • “Login help”
  • “Cant rest my password for the app”

Cards Question:

  • “Compromised credit card”
  • “Paycard”
  • “I need another comdata card sent yo mu email address”

Activation/ Cancellation Question:

  • “Cancel an order”

Other Question:

  • “Treated like crap”
  • “Have a complaint,no one got back to me”
  • “CALL ME”

About

Fazolis Terms of Service
The following Terms and Conditions ("Terms") govern The Customer's access to and use of all or part of the Fazoli's Website, mobile application, and any other authorized websites, mobile applications, in-store kiosks or other online services, tools or programs owned or operated by Fazoli's System Management, LLC ("Fazoli's"), or any of its affiliates or related entities, where these Terms may appear (collectively "Services")". The User's use of the Services or visiting the Fazoli's Website constitutes The Client's agreement to follow and be bound by these Terms . If The Customer do not agree, do not use the Services. If The User of company services use the Services or return thereafter, The User of Website agree to be bound by these Terms. Fazoli's reserves the right to change or modify these Terms from time to time in its sole discretion. The modified Terms will be effective immediately upon posting to the Fazoli's Website and The Client agree to be bound to the newly posted Terms and Conditions by continuing to use any Services.
To read more: https://www.fazolis.com/copyright-legal-info
Top Fazolis Services

Customer Care, Manager, Dine-In Service

Top Fazolis Products

Pasta, Salad, Spaghetti Pasta

Fazolis Pros and Cons

Pros: Breadsticks, Like breadsticks, Hot fresh breadsticks, We love fazolis but mess up orders at window quite offten, We love fazolis

Cons: Order messed up, Rude workers, Customer service sucks, Manager, Bad managers

Related Companies

Sentinel Capital Partners, Huddle House, Holley, MSD Ignition, Dinan Engineering

Summary

The first Fazolis was opened in 1988 in Lexington, KY. Fazolis is a privately owned company. It is expanding across America and currently operates approximately 217 restaurants in 26 states. Fazolis brand was created in 1988 by Jerrico, Inc, a multi-brand restaurant group based in Lexington, KY, and then parent company of Long John Silvers restaurants. Two years and five founding restaurants later, the original Italian fast food concept was sold to Seed Restaurant Group, Inc. SRG, also based in Lexington. SRG continued to evolve the concept, adding exciting new classic Italian dishes, baked pastas, Submarinos sandwiches, pizza, entree salads and desserts along with its unlimited signature garlic bread sticks. In 2006, Fazolis welcomed new ownership under an affiliate of Sun Capital Partners of Boca Raton, FL.

Fazolis reviews and complaints

Fazolis is ranked 114 out of 2764 in Cafes, Restaurants and Bars category

Area Served

USA

Payment Methods

MasterCardVISA

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